FAQs
What type of jewelry does Agulka offer?
We offer a wide range of premium imitation jewelry, in Kundan, Polki, Antique, CZ, Semi-Precious Gemstones and American Diamonds. Our collection includes rings, necklaces, bracelets, earrings, and more to suit all tastes and occasions.
Are your products made from real gold and silver?
We specialize in high-quality imitation jewelry made with gold plating and other premium materials to ensure a luxurious look and feel. While our pieces are not made from real gold or silver, they are designed to provide an elegant appearance and long-lasting quality. While you may use this jewelry in place of fine jewelry for your travel and the need of owning exclusive pieces in latest designs.
Do you offer custom designs?
Yes, for smaller quantities changes can be done to the color of stone and beads. But if you are a bulk buyer we love creating custom pieces for our customers. If you have a specific design in mind, reach out to us,at contactus@agulka.com and we’ll work together to bring your vision to life.
How can I take care of my jewelry?
To keep your jewelry looking its best, avoid exposing it to water, perfumes, harsh chemicals, or direct sunlight for extended periods. You can clean it gently with a soft cloth. We also recommend storing it in a dry, safe place when not in use.
Do you offer free shipping
Yes, we offer free standard shipping on all orders in India. Expedited shipping options are also available for an additional fee.
Can I return or exchange an item?
We want you to be happy with your purchase! If you're not satisfied, you can return or exchange the item within 7 days of delivery, provided it’s in its original condition. Please review our full return policy for more details.
How long will it take to receive my order?
Standard shipping typically takes 3-4 business days, depending on your location. For custom orders, it may take longer due to the time required to craft your unique piece. We will keep you updated throughout the process.
Do you offer international shipping?
Yes, we ship worldwide! For international orders we have both standard and expedited shipping options.
Customs, Duties & VAT
Customers are responsible for any custom charges levied in their country. We are not responsible for any delays due to custom interference if any
How can I track my order?
Once your order is shipped, we’ll send you a confirmation email with a tracking number so you can monitor your delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure online payment methods. You can choose the one that suits you best at checkout.
How can I contact customer service?
You can reach us via email at contactus@agulka.com or by phone at +91 8427506605. We’re also available through our social media channels (Instagram: agulka_jewels) (Facebook: Agulka Jewels) for any questions or support you may need.
Do you offer gift wrapping?
Yes, we offer beautiful gift-wrapping options to make your purchase extra special. You can select this option at checkout.
Do you offer a warranty on your jewelry?
Yes,please have a look at our warranty page.
https://agulka.com/pages/warranty-page
How do I know my size for rings and bracelets?
We provide a detailed sizing guide on our website to help you find the perfect fit. If you’re unsure, feel free to reach out, and we’ll guide you through the process.
Ring :
Bracelet :
Wholesale & Bulk Orders
Yes, Bulk Buyers may contact us for wholesale, Boutiques may contact us for drop shipping inquiries.