Shipping Policy
At Agulka, we are committed to delivering your beautiful jewelry pieces in the most secure and timely manner. Please review our shipping policy below:
Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our customer service team at contactus@agulka.com.
Processing Time
- Orders are typically processed within 2-3 business days of payment confirmation.
- Custom-made or personalized jewelry may require additional time; this will be communicated during the order process.
Delivery Time
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-4 business days.
Delivery timelines may vary based on your location and unforeseen circumstances like weather or courier delays.
Shipping Charges
- Free shipping on all orders.
- Express shipping charges will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on our courier partner's website.
Packaging
Every piece of jewelry is carefully packed in secure, tamper-proof packaging to ensure it reaches you in perfect condition.
Missed Deliveries
If you are unavailable during the delivery attempt, the courier will reattempt delivery or leave instructions for pickup. Please ensure the correct delivery address and contact number are provided at checkout.
Lost or Damaged Packages
In the rare event of loss or damage during transit, please reach out to us at contactus@agulka.com within 48 hours of delivery. We will resolve the issue promptly.
Customs and Duties (For International Orders)
For international shipments, any customs fees or import duties levied by the destination country will be the buyer’s responsibility.
We appreciate your trust in Agulka and strive to make your shopping experience delightful. For further assistance, feel free to contact us anytime.